Privacy Policy

Captain K9 is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or interact with our services.

Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number.
  • Payment Information: We collect credit card details and billing addresses, ensuring the secure processing without storing sensitive information in our organization
  • Preferences: Product preferences, dietary restrictions.
  • Usage Information: Browsing history, interactions with our website.

How We Use Your Information

We may use your personal information for the following purposes:

  • Processing Orders: Handling deliveries, processing payments, with legal bases specified (e.g., consent, contract, legitimate interests).
  • Customer Service: Addressing inquiries and providing support.
  • Marketing: Sending promotional offers, newsletters (with your consent).
  • Improving Services: Analyzing website usage by means to enhance overall user experience.

Information Sharing

We may share your personal information with:

  • Service Providers: Third-party vendors who may assist in delivering our services.
  • Legal Compliance: Sharing information as required by law or to protect our rights.

Data Security

We implement appropriate security measures to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Choices

You have the following rights regarding your personal information:

  • Access: Request access to your personal information.
  • Correction: Update or correct your information.
  • Opt-Out: Opt-out of marketing communications.

Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Updates to this Policy

We may update this Privacy Policy periodically. We encourage you to review this page regularly for any changes.

Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at:

Customer Service Hotline: (416) 293 6686